Frequently asked questions

  • For customers
  • For Sellers

Canbasket is an online channel partner for local shopping,CanBasket integrates stores and couriers in the locality facilitating online shopping and delivery from your favourite store.

CanBasket operates from Saskatoon, SK, Canada.

CanBasket strives to excel with a clear vision of “Empowering Local Business”.

CanBasket is available in Website, Android/iPhone app. An account can be registered as a seller,courier or as a user.

No, CanBasket is a software company, Any local couriers / personal couriers, Sellers/Stores can partner with CanBasket. CanBasket enables a local store to have its ecommerce and online marketing set up as easy as a few clicks.

CanBasket platform provides Pick up from store and Delivery options.

Master/Visa card online payments and Cash on Delivery are available payment options in CanBasket.

CanBasket uses PCI compliant third party for processing the payments.CanBasket never records,saves any credit card information.

CanBasket is location driven local e-commerce software. Users can browse through local seller, their products, local deals and offers from a single platform. User can do online shopping and choose delivery/pick up time slots as per your convenience and place the order.

Users can track order through order status in CanBasket account.

No, the order once placed cannot be modified.As an order placement, triggers sequence of processes at store and courier side modifications cannot be made now.

CanBasket collates all Deals and Promotions from all local stores, Keep watching Deals section and don't miss good deals around you.

User would need to pick an address for the delivery, frequently used addresses shall be updated in CanBasket for ease of use. Contact number of users may be required for the CanBasket admin for contacting the user when required or for the delivery personnel to contact you.

Yes you can, multiple addresses can be saved by the user in CanBasket account.

Yes,by logging into your account.

Yes, an order can be placed 7 days in advance.

CanBasket is growing day by day, adding local businesses to its platform facilitating sellers. CanBasket admin email/phone numbers welcome your messages/calls/emails on any local store that can be added to CanBasket. Moreover, once the store gets added to CanBasket, User recommendation will be acknowledged and appreciated by a discount coupon that can be used for your future shopping.

Once the items are added to the cart and proceeded to check out,user expectations or specifications shall be added as remarks under each item.This will help shopper to choose the products that you want.

Delivery charges are set in CanBasket and visible for the user, Giving tip to delivery boys is absolutely personal choice, and CanBasket don't have any recommendation on that.

Users can rate a store or a delivery channel based on their experience once an order completes.

Username and password are required for Sign up/Log in. Password can be retrieved through “Forgot Password” option.

Details coming soon
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